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What our customers say...
"I recently purchased a sat phone for my lightboat, F/V Phyllis. My skipper Paul Rich installed the phone on the boat and STS helped him with the final set-up over the telephone. Paul left the dock that afternoon and that same night found a good squid location in the Channel Islands. No other boats were anywhere near him. He was in a dead cell phone area and could not reach anyone on the radio. He picked up his new sat phone and made one call to a seiner who ran over two hours to have Paul set him for 65 tons of squid! I knew the sat phone would eventually pay for itself, but I did not expect it to happen on the very first call!" Sincerely, Stephen Lovejoy * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * "Communication is at the core of any fish buying operation today in the state of Alaska. Our ability to talk to fishermen and direct tender deliveries to the processing plant takes real-time communication. We have found that we can trust Glentel and Satellite Technical Services for our MSat Satellite Telephone Services. Every day, for over 50 days - during the busy summer salmon season - the backbone of our communication is the Glentel/STS AlaskaNet system. We have come to rely on quick parts availability and knowledgeable people to get problems dealt with promptly." Richard (Dick) Johnson S.E. Alaska Operations Manager Trident Seafoods Corp. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * "I have one sentence to say about my satellite phone... Don't leave home without it." Paul Matson F/V Anita, Seattle * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * "In a word, service. Satellite Technical Services has always provided us with quick, efficient service and parts. When seasons are weeks long you need prompt service and repair where you are, not at a service center in Florida." Lonnie Demmert, Owner-Operator F/V Muzon, Seattle, WA * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * "My name is Louis P. Laferriere the Captain of the 171' Crab Catcher Processor Pro Surveyor. I want to tell the fleet how impressed I'm about the new MSat system with SpaceCom Antenna we have had recently installed by STS. I worked on a 144' vessel during the summer of 2003 for 4 months, and was continuously bothered by broken reception when the vessel would swing while on anchor, or was making way on the wrong course. We would need to change our course or simply live with the poor signal. The Pro Surveyor never had a signal of less then 40 from the time the vessel departed Seattle up thru the Inside Passage up to Dixon Entrance. We noticed typical signal strengths between 34 and 36 while transiting Southeast Alaska w/o any signal interruption of any kind. We had a solid and consistent signal and service through the Inside Passage, as well as the Gulf of Alaska and Bering Sea. During the 2003 King Crab season the vessel was fishing just 90 miles from the Russian Far East Coast when the Pro Surveyor would encounter seas to 30 feet with heavy rain and snow. Never were we unable to communicate on our MSat System. I would highly recommend this antenna, and MSat system as it works for us." Louis P. Laferriere, Captain Crab Catcher Processor Pro Surveyor * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * | |
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